Interactive statements

Orchestrate and automate better experiences

How can we help?

Our Interactive Statements will help you orchestrate and automate better experiences by understanding member behaviour in real-time, intelligently interacting with highly personalised, relevant content, and delivering next-best-actions to support the member’s financial wellbeing.

The benefits at a glance

Enabling Members to

  • Access and interact with communications securely across all devices
  • View transactions and filter personalised views
  • Interact directly with web chat
  • View both personalised & generic videos
  • Access a printable PDF anytime
  • View across multiple devices
  • Request more information via email, SMS and call back
  • Easy to consume information on a preferred channel
  • Education on super without the jargon

Enabling the Fund to

  • Track member clicks and views with real time dashboards
  • Embed personalised and generic videos
  • Complete creative control over content and design
  • Integrate (API) external products such as calculators
  • Use communications to promote other services
  • Engagements through surveys and live chat
  • Gain better insight into member preferences
  • Feeds back into other channels – call center, CRM and member portal

Take a look

HTML Example 1

Standalone Encryption within the HTML.

  • Surname: sample
  • Date of Birth: 01/01/2000

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HTML Example 2

Authentication would occur via Funds Member Online portal using their secure member online credentials.

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Analytics Example

Total campaign visibility providing powerful member insights.

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Total campaign visibility

Features

Feedback to Empirics

Live dashboards

Updates Aaspire / CRM

Triggers response emails

Benefits

Real time reporting

Stakeholders can make decisions during a campaign