Online platform guide

Before you begin

Ensure your browser is compatible. You can easily check your current browser by going to the website: whatismybrowser.comOpens in new window

Supported browsers are:

  • Chrome – Version 44 and after
  • Firefox – 40.0.2 and after
  • Safari – OS X v10.9 “Mavericks” & OS X v10.10 “Yosemite” and after
  • Internet Explorer 9 and up (please note Internet Explorer 8 is not supported)

The meeting is viewable from desktops, laptops and tablets. To view the meeting and ask questions you must have your member code.

Login and Registration

Step 1

Open your web browser and go to in new window

Login to the online portal using your full name, mobile number, email address and company name (if applicable).

To proceed further you will need to read and accept the terms and conditions by ticking the box.

Click on the ‘Continue’ button.


Step 2

Select your ‘Registration Type’ from the drop-down box by choosing - Member.


Step 3


At ‘Registration Type’ select ‘Member’ from the drop-down box. Enter member number.

Click the ‘Register’ button.

registration type


How to ask a question

Note: Only members are eligible to ask questions. If you would like to ask a question, click on the ‘Ask a question’ box either at the top or bottom of the webpage.

The ‘Ask a question’ box will then pop up with two sections for completion.


Select your question category (2019 Financial Report or General Business) and then click in the ‘Question’ section and type your question.

When you are ready to submit your question – click the ‘Submit question’ button.

Once you have asked a question a ‘View questions’ box will appear.

At any point you can click on ‘View questions’ and see all the questions you have submitted. Only you can see the questions you have asked.

Note: You can submit your questions by this method 30 minutes before the meeting begins.

view questions


If you would like to see relevant meeting documents, you can do so here.


When you click on the link the file will open in another tab in your browser.