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possible improprieties in matters of financial reporting or The AC conducts a review on the adequacy and effectiveness Overview
other matters, and such concerns will be independently of the internal audit function annually, to ensure that StarHub
investigated and appropriate follow-up action(s) will be taken. maintains an effective internal audit function that is adequately Strategy
staffed and independent of the activities it audits.
The AC has explicit authority to investigate any matter within Performance
its terms of reference, with full access to and co-operation During the financial year 2014, the AC met with the internal
by Management. The AC also has full discretion to invite any auditor at least once a year without the presence of Management. Governance
Director or executive officer to attend its meetings, and to require
Management to provide it with such reasonable resources to 4. SHAREHOLDER RIGHTS AND RESPONSIBILITIES Financials
enable it to discharge its functions properly. Shareholder Rights
The AC has performed a review of the independence and objectivity StarHub respects shareholders’ rights and promotes the fair and
of the external auditors, and also a review of the volume and type equitable treatment of all shareholders. StarHub keeps all of its
of non-audit services provided by the external auditors during the shareholders sufficiently informed of its corporate affairs and
financial year ended 31 December 2014. The aggregate amount of activities, including any changes in StarHub or its business which
external auditors’ fees for financial year ended 31 December 2014 may materially affect the price or value of StarHub shares, on a
and the breakdown for the audit and non-audit services are set out timely basis.
in Note 19.3 to the Financial Statements of the Annual Report.
All new material price-sensitive information is disclosed on
Based on the information, the AC is satisfied that the an adequate, accurate and timely basis via the SGXNET. The
independence of the external auditors has not been SGXNET announcements are also posted on StarHub’s Investor
compromised by the provision of the non-audit services and Relations website. StarHub recognises that the release of timely
that Rules 712 and 715 of the SGX-ST Listing Manual have and relevant information is central to good corporate governance
been complied. Accordingly, the AC has recommended to the and assists shareholders to make informed investment decisions.
Board that KPMG LLP be nominated for re-appointment as the
Group’s external auditors at the 2015 AGM. To further maintain All shareholders are entitled to attend and vote at general
the independence of KPMG LLP, the AC ensures that the audit meetings and are afforded the opportunity to participate
partner in-charge of the Group is rotated every five years. effectively in the general meetings. StarHub’s Articles of
Further, the Board ensures that a former audit partner will not be Association allow a shareholder to appoint up to two proxies
appointed as an AC member of StarHub within 12 months upon to attend and vote in his or her place at general meetings.
his or her cessation as KPMG LLP partner and for so long as he Shareholders, who hold shares through nominees such as CPF
or she has any financial interest in KPMG LLP. and custodian banks, may attend AGM as observers without being
constrained by the two-proxy rule, subject to availability of seats.
Internal Audit
The internal audit function of the Group is carried out by RSM 5. COMMUNICATION WITH SHAREHOLDERS
Ethos Pte. Ltd. (internal auditor), an independent firm. The internal
auditor is guided by the Standards for the Professional Practice of StarHub protects and facilitates the exercise of shareholder’s
Internal Auditing, prescribed by the Institute of Internal Auditors. rights. StarHub reaches out to its shareholders through
regular, effective and non-discriminatory communication with
The internal auditor reports to the AC functionally, and to the shareholders.
CEO and CFO of StarHub administratively. The AC approves
the appointment, removal, evaluation and compensation of the StarHub provides regular and timely information to the
internal auditor. The internal auditor has unfettered access to investment community regarding the Group’s performance,
all StarHub’s documents, records, properties and personnel, progress and prospects as well as major industry and corporate
including access to the AC. developments and other relevant information. StarHub solicits
and considers the views of the shareholders via: (a) periodic
The internal auditor adopts a risk-based auditing approach analyst and media briefings throughout the year; (b) the CEO
in developing the annual internal audit plan, which focuses and Investor Relations team meeting with institutional investors
on material internal controls, including financial, operational, regularly, through international road shows and conferences
compliance and information technology controls, across the organised by major brokerage firms; and (c) via third-party
Group’s business. The internal audit plan is submitted to the perception studies on StarHub.
AC for its review and approval at the start of each financial year.
Quarterly internal audit reports are submitted to the AC detailing Apart from the SGXNET, the StarHub IR website at www.starhub.
the internal auditors’ progress in executing the audit plan and any com/ir is the primary source of information for the investors.
major findings and corrective actions taken by Management. It houses all media releases, financial results, annual reports,
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