Page 63 - Annual Report 2014
P. 63

sustainability report 2014

Assurance                              STARHUB SUSTAINABILITY PERFORMANCE SCORECARD

While the financial statements in the  PERFORMANCE AREA                                FY 2014   FY 2013   FY 2012
report are audited by independent
auditors, we rely on our internal      Our People                                          88%       80%            
processes to verify the accuracy       Permanent employees*                                76%       81%       79%
of social and environmental            Local employees (Singapore citizens)*               346       464       81%
performance data and information       New hires                                           43%       42%       587
presented in the report.               Female employees*                                   35%       37%       43%
                                       Female managers (Senior level)                      38%       38%       42%
Availability                           Female managers (Middle level)                      33%       34%       37%
                                       Female Heads of Department                                              36%
A PDF version of the report is         Average training hours per employee                   17        25
available for download on our          Training expenditure per employee                 $873      $884          22
website www.starhub.com.               HR Satisfaction Survey                                                $531
Smart device users can also            (Employee satisfaction level)                       92%       97%
download the StarHub Annual            Employee turnover rate                           14.0%     15.5%        95%
Report app to browse and                                                                                    18.0%
experience the StarHub Annual          * % of StarHub workforce                        54,624    58,383
Reports on their smart devices.                                                                            60,839
                                       Our Environment                                    22.9      24.8
A small number of copies of this       CO2e emissions (tonnes)                                                25.1
report have been printed on the        Carbon emission intensity per $million revenue      183       181
Forest Stewardship Council (FSC)       (tonnes CO2e)                                   27,832    29,348        178
certified sustainable paper to         Energy intensity per $million revenue                               26,143
reduce the environmental impact.       (Gigajoules)                                          33        49
                                       Water consumption (cubic metres)                    385       259       125
Feedback                               Waste (tonnes)                                  12,210    10,260        320
                                       E-waste recycled (tonnes)                       53,230    59,635      9,910
We welcome feedback from               Paper recycled (kilogrammes)                      118.8     115.2   95,999
all stakeholders. Please send          Copier paper consumption (kilogrammes)                                116.7
questions, comments, suggestions       Electricity used (million kWh)                    213.5     211.5
or feedback relating to this report                                                                          133.0
or our sustainability performance to   Our Community                                      $1.4      $1.2
StarHubCSR@StarHub.com                 Employee volunteerism (number of days)                                 $0.7
                                       Community investment and donations to
                                       charities ($million)                                                $2,434
                                                                                                             $370
                                       Our Economic performance                        $2,387    $2,370
                                       Revenue ($million)                                $371      $380     81.0%
                                       Net profit ($million)                                                81.8%
                                       Share of local suppliers as %                    91.0%     87.0%
                                                                                        86.4%     87.0%
                                         of total supplier purchases
                                       Proportion of local suppliers

60 many lives of hubbing
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