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                                                                                                                              StarHub Ltd Annual Report 2015

Sustainable business growth for us       In upgrading our infrastructure, we adopt  Investing in Research                     Overview
means relentlessly working toward        energy efficient technologies to become    and Development
maximising financial returns for our     greener in our operations.
shareholders in a manner that has                                                   We regularly invest in research and
a positive economic impact on our        Our other important contributions to the   development projects that promise
stakeholders.                            local economy include tax payments and     new technological breakthroughs,
                                         community investments.                     reinvigorate our infrastructure, enhance
Our business strategy has resulted in a                                             productivity for customers and empower
consistent and healthy dividend for our  StarHub provided 3,131 direct jobs across  the community. These projects include
shareholders over the years.             the Group as of end December 2015.         Big Data Analytics, Mobile applications,
                                                                                    TV White Spaces and telco application
We have continuously invested in         Our operating expenditure, including       programmable interfaces amongst others.   Strategy
upgrading our telecom, wireless          staff costs, exceeded $2,048 million
communications and cable TV              in 2015, contributing to the national      Financial Assistance
infrastructure which is a critical part  economic activity. We paid                 from the Government
of Singapore’s national infocomm         $271 million in wages, adding further
infrastructure.                          value to the local economy.                Some of our research and development
                                                                                    programmes received funding support
Our investment in modern infrastructure  Supporting Local Suppliers                 from the government in 2015.              Performance
and technologies means millions of
people can connect with confidence       Our significant purchases from local       We received $64,458 in subsidy for        Governance & Sustainability
and businesses can run their operations  suppliers contributed to the national      employee training in 2015 under various
enjoying world class telecom and         economic development through               schemes run by the Singapore Workforce
wireless services.                       supporting jobs and tax opportunities      Development Agency.
                                         for the government. In 2015, local
On the jobs front, StarHub continues to  suppliers accounted for 83% of our         Financial Performance
create and support high quality direct   entire supplier base. The share of
and indirect jobs which in turn have a   local suppliers was 89% of the total       A summary of our economic
positive impact on the local economy     purchases in 2015.                         performance is presented below in
and community.                                                                      line with the GRI G4 guidelines. These
                                         Investing in Infrastructure                figures have been extracted from
Our support for local suppliers in turn                                             the Audited Annual Report approved
supports a large number of indirect      We regularly invest in upgrading our       by the Board of Directors for the
jobs and contributes to the vibrancy of  telecommunications, broadband and          respective financial years. Please refer
Singapore’s business landscape.          cable TV infrastructure. A major portion   to Group Financial Review and Financial
                                         of our $329 million CAPEX was used for     Statements sections of this report
                                         infrastructural investments in 2015.       for more detailed information on our
                                                                                    financial performance.

Summary of StarHub’s Economic Performance ($m)                                       2015    2014     2013                    Financials
Economic performance indicators                                                     2,444    2,387   2,370
Operating revenue
Net profit                                                                            372       371    380
Operating costs (including staff costs)                                            2,049     1,957   1,946
Staff costs
Dividends paid to shareholders                                                         271     275     277
                                                                                      346      345     344
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