Page 42 - Annual Report 2014
P. 42

assets                                                      Customers                                                        Overview

Below are some of StarHub’s assets; tangible and            Our marketplace behaviour is guided by our core value            Strategy
intangible. They have contributed in some way               of integrity - social, environmental and financial. Our top
or another to the success that the Company, our             priorities include doing everything we can to maintain           Performance
shareholders and various other stakeholders have            uninterrupted and reliable delivery of mobile, broadband
enjoyed thus far.                                           and TV services to millions of customers. Customer               Governance
                                                            service excellence is at the core of our marketing
Our Brand:                                                  strategy to attract, retain and grow our customer base.          Financials
StarHub’s vision is to be Singapore’s first choice
for information, communication and entertainment            Proven Strategy
services. We believe we can realise our vision only by
pursuing policies and practices that nurture StarHub as     The Hubbing strategy has been successfully executed
a brand that everyone trusts.                               since July 2002 across multiple service platforms. It
                                                            has consistently delivered increased revenues and total
Our People:                                                 dividend payouts.
Our people play a key role in driving business growth.
Our approach therefore is to invest in people to drive      Investment
excellence across StarHub. Our goal is to be an
employer of choice by offering a vibrant workplace          Sustainable business growth and healthy return on
driven by teamwork, creativity, excellence, diversity, and  investment for shareholders and investors are our main
work-life balance.                                          economic objectives. Our approach is to pursue growth
                                                            in a manner that generates value for both shareholders
Our Suppliers:                                              and stakeholders. As a result, our business generates
Our support to local suppliers indirectly contributes to    significant indirect economic value for a variety of
the local economic development through supporting           stakeholders and the local community.
jobs and tax opportunities for the government.
                                                            Capital Management
Our Networks:
Our information and telecommunications services             We regularly review our financial position, capital
provide critical infrastructure for the larger economy      structure and use of capital, with the objective of
that boosts competitiveness and productivity of             achieving long-term capital efficiency, optimum
businesses, empowers the community and enriches the         shareholders’ total returns, including the level of
lives of individuals. We have consistently invested in      dividends, and proper strategic positioning.
upgrading the telecommunications, broadband and TV
networks to adopt the latest technologies and enhance       Shareholder Value
energy efficiency.
                                                            StarHub has consistently delivered shareholder
                                                            value over the years. We started paying out quarterly
                                                            dividends since 2005 and it has increased steadily from
                                                            nine cents per share to the present 20 cents per share
                                                            for 2014. The Company is also committed to upholding
                                                            high standards of corporate governance and applying
                                                            consistent and effective risk management to enhance
                                                            shareholder value.

       StarHub’s vision is to be Singapore’s first choice for
information, communication and entertainment services.

                                                            Read in detail >  csr: p58  Financial review: p117
                                                            Performance: p36

StarHub Ltd | Annual Report 2014                                                                                         39
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