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                                                                                                                             StarHub Ltd Annual Report 2015

CASE STUDY                     DETAILED EMISSIONS SUMMARY (CO2e tons)            2015       2014       2013                  Overview
                                                                                                            
My StarHub e-Bill              Emission sources
                               SCOPE 1                                            112         87       148
My StarHub e-bill, an          Stationary Combustion                             568       600         639
initiative to encourage        Mobile Combustion                               1,252        494        255
customers to switch from       Fugitive emissions (refrigerant gases)          1,932       1,181     1,042
receiving printed bills to     Total Scope 1 emissions
electronic statements,                                                                                      
saved an estimated 2,306kg     SCOPE 2                                       54,774     53,444     57,342
of paper. Some 154,060         Purchased electricity                         54,774     53,444     57,342
billing accounts were on the   Total Scope 2 emissions                       56,706     54,624     58,383
scheme as of 31 December       Total CO2e emissions
2015 as against 94,779
accounts at the end of 2014.   Water                                        The SEC received 376 submissions in              Strategy
                               We continue to make efforts to save water    2015 from schools for the annual School
Board Portal                   in our offices even though water has no      Green Awards programme, an increase              Performance
                               industrial or process use in our operations  from the 344 submissions in 2014—an
The Board Portal,              and as such does not constitute a material   impressive growth compared to the mere 28        Governance & Sustainability
implemented in 2013,           impact. Water is only used for drinking or   submissions received in its pilot year in 2001,
completely replaces all        washing in our offices.                      when SGA was originally introduced as ‘How
hard copy Board papers                                                      Green Is Your School?’ programme.
with electronic versions       Our water conservation programme results
continues to save paper.       from the fact that Singapore lacks natural   To encourage more school-going youths
The portal allows StarHub      fresh water resources and water saving is    in Singapore to take on environmental
directors to access all Board  a national need. We therefore measure,       stewardship, the awards programme was
documents and information      monitor and report our water consumption.    extended to pre-schoolers in 2013, and
from anywhere anytime                                                       to tertiary students in institutes of higher
using tablets. The initiative  StarHub Support for Environmental            learning in 2014. This extended outreach
saves about 2,000 sheets of    Activism in Schools                          to students in Singapore ensures that
paper annually.                                                             environmental awareness can be inculcated
                               In February 2015, StarHub signed a deal      among students throughout their entire
Sustainable                    with the Singapore Environment Council       time spent in schools, from pre-school up to
Paper                          (SEC), to title-sponsor the SEC-StarHub      tertiary education.
                               School Green Awards (SGA) with a total of
We use sustainably sourced     $450,000 for three years starting 2015.      Compliance
Forest Stewardship Council
(FSC) Certified paper for      StarHub has been collaborating with          StarHub was not fined or sanctioned for any
internal use to reduce         the SEC on the SGA since 2014 and will       non-compliance with environmental laws or
impact on forests. We have     continue to provide $150,000 annually        regulations in 2015.
reduced our FSC paper          in cash for the duration of their title-
usage from 53,230kg (2014)     sponsorship of the SGA.
to 40,065kg (2015).

                               A Memorandum of Agreement was signed                                                          Financials
                               between the two parties in conjunction
                               with the launch of the SGA 2015 at MINDS
                               Fernvale Gardens School in the presence
                               of Dr Vivian Balakrishnan, Minister for the
                               Environment and Water Resources.
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