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StarHub Ltd Annual Report 2015

Boundary of Our Most Material Aspects

StarHub’s environmental, social and economic material aspects and their impact within StarHub, such as on employees,

or outside of StarHub such as on the supply chain, are illustrated below. G4-17 to G4-23

Our Material Aspects Material Within Material Outside Material for Overview
(GRI G4 Aspects) Organisation Organisation StarHub Entities

ENVIRONMENT All
All
• Energy All
• Emissions All
• Water
• Effluents and Waste

SOCIAL All Strategy
All
Workplace All
All
• Employment All
• Diversity and Equal Opportunity All
• Training and Education
• Employee Turnover
• Health and Safety
• Human Rights

Marketplace All Performance
All
• Supply Chain Sustainability All
• Product and Service Labelling: Customer Satisfaction
• Customer Privacy

GRI Telecom Sector Aspect: StarHub Mobile Pte Ltd
• Customer Relations

GRI Media Sector Aspects: StarHub Cable Vision Ltd Governance & Sustainability
• Content Creation StarHub Cable Vision Ltd
• Content Dissemination StarHub Cable Vision Ltd
• Audience Interaction StarHub Cable Vision Ltd
• Media Literacy

Community All
• Local Communities

GRI Telecom Sector Aspects: StarHub Mobile Pte Ltd
• Access to Telecom Products and Services/ StarHub Mobile Pte Ltd

Bridging Digital Divide
• Access to Content

ECONOMIC All Financials
All
• Economic Performance
• Indirect Economic Impacts

GRI Telecom Sector Aspect: StarHub Mobile Pte Ltd
• Infrastructure