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RISK
MANAGEMENT
StarHub is committed to StarHub’s Risk Management Approach 06
establishing a structured
and disciplined 01 BASED ON RELIABLE INFORMATION
approach towards SOURCES such as historical data,
managing risk, with a CREATE VALUE by contributing to the experience, stakeholder feedback,
systematic and effective achievement of StarHub’s mission, observation, forecasts and expert
risk management business and strategic objectives; judgment;
process integrated
into our core business 02 07
processes and decision-
making activities. FORM AN INTEGRAL PART ALIGNED TO STARHUB’S CULTURE,
of StarHub’s management practices, processes and structure, taking into
StarHub recognises that risks organisational processes and account the internal and external
are inherent in all businesses core business activities, including parameters for risk management;
and a sound system of risk strategic planning, project
management and internal processes and change management 08
controls does not eliminate processes;
risk, but rather mitigates REMAIN RELEVANT AND UPDATED
and manages risk-taking, 03 by involving relevant and appropriate
so that StarHub is able to stakeholders and decision makers
make business decisions ENABLE STARHUB’S DECISION MAKERS regularly and on a timely basis;
which commensurate with its to make informed choices, prioritise
risk tolerance. actions and distinguish alternative 09
courses of action;
Through our risk management CONTINUOUSLY ADAPT TO CHANGE,
programme, we aim to have 04 including occurrence of internal and
a current and comprehensive external events, change in risks and
understanding of our TAKE INTO ACCOUNT UNCERTAINTIES, emergence of new risks; and
significant risks, which will the nature and extent of the
be managed within risk uncertainties and how they can
tolerances endorsed by the be addressed;
Board, reflecting our values,
objectives and resources.
05 10
FOLLOW A SYSTEMATIC, disciplined CONTINUOUSLY IMPROVE StarHub’s
and structured approach which is capability/capacity, adequacy of
efficient and produce consistent, resources and availability of requisite
comparable and reliable results; experience to identify, manage,
mitigate and take on new risks.
