Page 70 - Annual Report 2014
P. 70

BOUNDARY OF OUR MOST MATERIAL ASPECTS G4-20 G4-21                                                                                   Overview

StarHub’s social, environmental and economic material aspects and their impact within StarHub, such as on staff, or outside of
StarHub, such as on the supply chain, are illustrated below.

Our Material Aspects                                     Material Within  Material      Material for StarHub
(GRI G4 Aspects)                                         Organisation     Outside       Entities
                                                                          Organisation
OUR MARKETPLACE
•	 Supply Chain Sustainability                                            l All                                                     Strategy
•	 Product and Service Labelling: Customer Satisfaction                   l All
•	 Customer Privacy                                                       l All                                                     Performance

GRI Telecom Sector Aspect:                                                l StarHub Mobile Pte Ltd                                  Governance
•	 Customer Relations
                                                                          l StarHub Cable Vision Ltd
GRI Media Sector Aspects:                                                 l StarHub Cable Vision Ltd
•	 Content Creation                                                       l StarHub Cable Vision Ltd
•	 Content Dissemination                                                  l StarHub Cable Vision Ltd
•	 Audience Interaction
•	 Media Literacy                                        l                              All                                         Financials
                                                         l                              All
OUR WORKPLACE                                            l                              All
•	 Employment                                            l                              All
•	 Diversity and Equal Opportunity                       ll                             All
•	 Training and Education                                ll                             All
•	 Employee Turnover
•	 Health and Safety                                     l                              All
•	 Human Rights                                          ll                             All
                                                         l                              All
OUR ENVIRONMENT                                          ll                             All
•	 Energy
•	 Emissions                                             ll                             All
•	 Water
•	 Effluents and Waste                                                    l StarHub Mobile Pte Ltd
                                                                          l StarHub Mobile Pte Ltd
OUR COMMUNITy
•	 Local Communities                                     l                              All
                                                                                    l   All
GRI Telecom Sector Aspects:
•	 Access to Telecom Products and Services/              l l StarHub Mobile Pte Ltd

     Bridging Digital Divide
•	 Access to Content

OUR ECONOMIC IMPACT
•	 Economic Performance
•	 Indirect Economic Impacts

GRI Telecom Sector Aspect:
•	 Infrastructure

StarHub Ltd | Annual Report 2014                                                                                                67
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