Page 79 - Annual Report 2014

sustainability report 2014 StarHub employees also enjoy a host of other benefits
that include the childcare leave, paternity leave and
Our Workplace shared parental leave, eldercare leave, and access to
the supplementary major medical insurance coverage
employee turnover to the employees’ families at very favourable premiums
negotiated with the insurance brokers.
Employee turnover (%) Employee turnover
by age groups (%) Employee Plan Benefits
To encourage the employees' families and friends to
14 27 experience the products and services offered by the
26 30 Company, we launched the Partner Plan for StarHub TV
33 and Broadband services in April 2014.
18
16 11 On top of the Partner Plan, we enhanced our Employee
4 StarHub TV and Broadband plans to ensure that
25 employees enjoy greater benefits and they can be the
21 12 ambassadors of our products and services.
18 4
By experiencing our products and services, the
25 14 employees, as well as their family and friends, will in
20 6 turn be able to help promote StarHub services and
create better awareness to others about the advantages
2014 2013 2012 2014 2013 2012 of having StarHub as the preferred service provider.

StarHub < 30 years Human Rights
National average* 30 - 50 years StarHub is committed to the internationally accepted
Telecom Industry* Above 50 years human rights principles and labour standards. Our
policies ban child labour, discrimination and forced
* Extrapolated from first 3Q of 2014, labour. We respect our employees’ right to freedom of
Labour Market Survey, Ministry of Manpower association as enshrined in local laws.
(MOM)
Employee Satisfaction
Employee turnover by gender (%) Employee satisfaction survey(%) We conduct an annual survey to measure employee
satisfaction with HR policies. In the 2014 Annual
15 HR Satisfaction Survey, 92% of the participants said
13 that the overall HR performance met or exceeded
expectations as against 97% in 2013.
18
14 Aon Hewitt’s Best Employers Asia Study
We took part in Aon Hewitt’s biennial Best Employers
22 Asia survey for the second time in 2014 to explore
15 what makes a workplace of choice and gather insights
into how to create real competitive advantage through
92 people. The survey benchmarks the participating
97 companies in four key areas: Employee Engagement,
95 Employer Branding, Effective Leadership, High-
Performance Culture. While our Employer Brand Index
2014 2013 2012 2014 2013 2012 score in 2014 remained unchanged as compared to
2012, the score in the other three areas was slightly
Female Employee satisfaction rate lower from the comparison period. The survey indicated
Male that our employees are generally satisfied with our
health promotion initiatives and work-life balance
efforts undertaken in the past two years.

76 many lives of hubbing