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40                                              mobility

   HUBBING                                                                                         IMPROVED SPEED & PERFORMANCE
   IN REVIEW
                                                                                                   300Mbps

                                                                                                   4G speeds of up to 300Mbps.

Mobile Customer Mix                             hearing and then plays music tracks that are       handsets on their own and enjoy the
	%                                              optimised for his or her hearing capability.       attractive value the SIM Only plans offer.
                                                Last but not least, Jetbay, from China, is a       The SIM Only plans do not come with any
                                      Pre-paid  travel research and booking platform for           subsidised handsets and only cost half
                                                China, providing inbound travellers with           the regular post-paid subscriptions. We
                                  39%           access to reliable information on what to do       have already been offering SIM Only plans
                       FY2015                   and where to go in the country.                    for a few years now but in November, we
           61%                                                                                     re-introduced a suite of six enhanced SIM
                                                In addition to organising competitions, i3 also    Only plans that is more compelling. These
Post-paid                                       introduced Goru, the first all-in-one digital      new plans offer up to 12GB of bundled
Post-paid base was at 1,325,000                 concierge smartphone app for travellers to         mobile data, data upsize options, 4G
after the year’s net addition of                Asia to compare and book hotel deals, make         speeds of up to 300Mbps and the widest
48,900 customers.                               dining reservations and browse through             4G roaming coverage.
                                                event listings.
                                                                                                   Happy To Roam
                                                This app taps into content provided by
                                                partners like hotel booking platform Agoda,        In August, we made the first move in
                                                restaurant review and booking app Chope,           Singapore to allow our mobile pre-paid
                                                and lifestyle portals City Nomads and              customers, while travelling, to social
                                                YourSingapore.com. We plan to bring this           network, share memories and surf the
                                                user-friendly app, which helps distil the most     Internet without data roaming costs. Called
                                                relevant country-specific tips for travellers, to  Happy Roam, the service allows them to stay
                                                other countries.                                   online in Australia, Hong Kong, Indonesia,
                                                                                                   Malaysia, Taiwan and Thailand at local rates
                                                SIM Only                                           using their StarHub Mobile SIM.

                                                We recognise that the market dynamics has          In these six countries, customers can
                                                changed. Although majority of customers            use their pre-paid data bundles as they
                                                prefer to buy handsets from us and enjoy a         normally would in Singapore, without data
                                                subsidy in return for taking up a contract,        roaming costs or any additional activation or
                                                there are some users who prefer to acquire         subscription fee.

                                                          Connectivity in Demand

                                                          Beginning with Marina Bay Sands, we have been
                                                          steadily expanding our HetNet coverage. Our HetNet
                                                          now also covers Marina Bay City Gallery, The Esplanade,
                                                          The Float@Marina Bay, The Promontory@Marina Bay,
                                                          The Fullerton Heritage, The Padang and War
                                                          Memorial Park.

                                                          600Mbps

                                                          trailed and showed peak download speed
                                                          using Nokia Network – a first for the mobile
                                                          industry of Southeast Asia.
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